Product Design

Guided Assessments

Led a cross functional redesign of a post hospitalization tool, delivering a clinician centered workflow that streamlined care delivery and drove a 110-point NPS turnaround.

DaVita's Teammate Experience

Led design of three prototypes for three user types over three weeks for a single integrated experience. Leveraging AI tools for UX storytelling to challenge a top SaaS.

Patient Care Summary

Owned a 0–1 patient summary experience, surfacing live clinical insights and unifying fragmented data to reduce clicks by 85% and increase NPS by 88 points.

Modernizing OneView Mobile

Repositioned OneView’s mobile application into a trusted clinical companion by leading an end to end redesign that improved accessibility and drove a 40+ point NPS gain.

Open Admissions

Led the redesign of an outdated admissions experience into an intuitive workflow hub, reducing task time by 30% and delivering an industry leading NPS score of 35.

Investing Strategy

Led design strategy to modernize a trusted investment platform into a content-first learning experience, studied and adopted by thousands of active investors.