Michael is a
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Product Design
Guided Assessments
Led a cross functional redesign of a post hospitalization tool, delivering a clinician centered workflow that streamlined care delivery and drove a 110-point NPS turnaround.
DaVita's Teammate Experience
Led design of three prototypes for three user types over three weeks for a single integrated experience. Leveraging AI tools for UX storytelling to challenge a top SaaS.
Owned a 0–1 patient summary experience, surfacing live clinical insights and unifying fragmented data to reduce clicks by 85% and increase NPS by 88 points.
Modernizing OneView Mobile
Repositioned OneView’s mobile application into a trusted clinical companion by leading an end to end redesign that improved accessibility and drove a 40+ point NPS gain.
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My Process
03
Playground
Creative experiments that inform my design & product thinking.
